Contact Support

Mellanox Call Center
+1 408.916.0055

Toll-free (USA only):
86-Mellanox (8663552669)

Email: support@mellanox.com

Product Documentation

Enter your Mellanox product serial number below to view and download product documentation.


How to Locate Your Serial Number?

Your serial number can be found:
  • On the product label
  • From your original email purchase receipt
  • On SX6xxx, IS5xxx and SX1xxx switch series, the serial number can be retrieved from ‘show inventory’ CLI command’s output
  • On a host, the adapter (HCA) serial number can be retrieved by following this procedure:

Note: If you encounter any issue with retrieving the S/N of your asset, please contact Support at support@mellanox.com